Setting Up Your Accounts

In this guide, we will walk you through the process of setting up the required accounts needed to begin receiving donations.

If you have already placed your order for a Payaz Device or are certain that you will purchase one, we recommend following this guide first. 

To begin using your Payaz Device, you will need to create a SumUp account and a Payaz Software account. 

Step 1 - SignUp with SumUp

Simply click on the image below to be taken to the same page and click the blue Sign Up button to create a SumUp account and follow the instructions given by SumUp. You may be required to provide photographic ID and evidence of charitable status.

Step 2 - Payaz Software

Much like the previous step, simply click on the image to be taken to the registration page for Payaz Software and follow the instructions. You may be required to provide evidence of charitable status.

Step 3 - Wait for approval

Both SumUp and Payaz Software accounts need to be approved before they can be used. SumUp will do its checks and will ask for any further information if it needs it. 

Payaz will also do a check before approving you to access your portal. If you are paying monthly via card and have set this up during the sign-up stage, then you just need to wait for approval.

If you are signing up and want to pay for the software via direct debit, please email support@payaz.com stating that you wish to set up your direct debit for the software. Include your name, address, and contact information for the direct debit to be set up.

A delay in this information reaching us can delay access to the portal.