How do I perform a full reset on my tablet?

Created by Support Team, Modified on Thu, 13 Nov at 12:35 PM by Support Team

We would often strongly advise against performing a full reset and reserve it as a last resort option because if you have a device that came with a licensed version of Fully Kiosk you will lose this license and we will be unable to provide another meaning you will have to purchase your own should you wish to continue using Fully Kiosk's premium features. That being said, if necessary we have included the instructions to perform a full reset below:

To run a complete reset follow the below instructions:

Reset Tablet

Navagate to: Settings > System > Reset options > Erase all data

Once the reset is done it is preferable to complete set up on WI-FI prior to installing connecting the SIM (if you plan to use a SIM).

Payaz Software Install

If you are using the Payaz software open the Google Chrome app and enter:

Payaz .com/apk /payaz -app.apk

This will download a copy of Payaz software directly and a prompt should appear at the bottom of the screen to ‘Open’. Go ahead and do this to install.

Give A Little Software Install

If you are using the Give A Little software open the Google Chrome app and enter: https://givealittle.co/app/payazCore

This will download a copy of GAL directly and a prompt should appear at the bottom of the screen to ‘Open’. Go ahead and do this to install.

SIM Card (Payaz Multi-Network Sim)

If you have a SIM card to install navigate to: Settings - Mobile & network - Access point names. Then tap the ‘+’ symbol in the top corner to add a new APN.

Set APN details to: Access Point Name: wbdata - APN: wbdata - Username: <leave blank> - Password: <leave blank> - Authentication: None - Roaming: Enabled. Tap the 3 dots in the top corner and hit save. Then select the new APN from list.

A SIM setup video can also be viewed here: https://youtu.be/gOAeUdAXZpI

Reset SumUp

The SumUp can be reset by disconnecting from power supply, turning off and then turn back on holding the power button until reset instruction appears. The reader may run though several different prompts before 'Release for reset' appears so wait until you see the correct message. Release the button when prompted. A few seconds later the card reader should 'beep' to confirm reset.

Fully Kiosk

If you have a device that came with a licensed version of Fully Kiosk you will lose this license and we will be unable to provide another meaning you will have to purchase your own should you wish to continue using Fully Kiosk's premium features. To install Fully Kiosk search for this directly on tablet PlayStore app you can download and install. We would recommend that this is done by someone with a good working knowledge of Android devices.

Finally

After the reset you might also need to run a system update. If this is the case an icon with three triangles will appear in the top lefthand side of the screen. If not you can search for the updated by navigating to: Settings > System > Advanced > About Tablet > Wireless Update > Check for updates. You can view an installation guide here.